Frequently asked
questions
Everything you need to know about working with us. Can’t find your answer? Talk to us.
Talk to usGeneral
What does HeyShalom do?
We’re a Shopify design and development studio: we plan, design, build and launch Shopify stores, then keep improving them with you.
Do you only work with Shopify?
Yes. Focusing on one platform means we know it deeply, from theme architecture to apps, Markets and checkout.
Can you improve my existing store?
Yes. We can audit what you have and recommend a redesign, a rebuild, or targeted fixes, depending on what will move your numbers.
Pricing
How much does a Shopify store cost?
Our plans start at $4,500 for a Launch store. Growth and Scale add conversion work, custom features and integrations. See the pricing page for what each includes.
What’s included after launch?
Every plan includes 30 days of post-launch support, so anything that needs attention after go-live is covered.
Do you offer payment in stages?
Yes. Projects are usually split into a deposit and milestone payments. We’ll agree the schedule before we start.
Process
How long does a project take?
Most stores take 6 to 12 weeks from kickoff to launch, depending on scope and how quickly content is ready.
What do you need from me to get started?
Your goals, your brand assets, and access to your Shopify admin if you already have a store. We’ll guide you through the rest.